Personal & Commercial Lines Customer Service Representative Clayton

Personal & Commercial Lines Customer Service Representative

Full Time • Clayton
Benefits:
  • Paid vacation and holidays
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
Job Description

Stephenson Insurance Associates is an independent insurance agency located in historic downtown Clayton, North Carolina. We are looking for individuals who strive to provide service that exceeds the expectations of our customers. Our Customer Service Agents handle incoming calls from prospective new clients and current clients. We offer competitive compensation packages that include salary plus commission and bonuses for individuals who are motivated to grow and succeed.

Responsibilities and Duties

The Customer Service Agent will provide support in servicing existing accounts and acquisition of new accounts. Duties include fielding incoming calls and emails from existing clients and potential new clients, processing policy changes, assisting with billing questions and payments, and providing quotes to prospective new clients.

Qualifications and Skills

Qualified candidates should possess a NC Property & Casualty Insurance license. Prior insurance experience is preferred. Candidates should be skilled in communicating clearly and professionally with customers and prospective customers.




This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

Apply here.

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Benefits of working as an Independent Insurance Agent

Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)